We specialise in deep rug cleaning that removes stubborn stains, pet odours, allergens, and years of embedded dirt from your valuable rugs. Using gentle cleaning methods that protect delicate fibres whilst restoring vibrant colours and creating a healthier home environment. As a trusted rug cleaning service across our coverage areas, we offer competitive prices tailored to your rug’s size and condition.
Your mattress accumulates urine, blood, sweat stains, and allergens deep within its fibres—something regular cleaning simply cannot tackle. At Disinfecto, we use specialist products and careful methodology to clean your mattress and remove mattress stains.
Our professional equipment steam cleans mattresses thoroughly, removing hidden contaminants that affect your health and sleep quality.
We provide a safe and thorough clean to clients throughout Berkshire, Buckinghamshire, Bedfordshire, Hertfordshire, Oxfordshire, Surrey & Greater London. Helping promote healthier and more restful sleep for you and your family.
✓ Fully insured carpet cleaning, rug cleaning, and upholstery cleaning services
✓ 5-star reviewed organisation, highly recommended by clients
✓ Professional-grade equipment and eco-friendly products
✓ Child and pet-safe cleaning solutions
✓ Comprehensive stain removal service
✓ Value-for-money guarantee
✓ Customer-focused, personal approach
✓ Extensive property industry experience
✓ Health and Safety compliant
Whilst our 400psi system achieves remarkable results, some stains cannot be completely removed—particularly those that have received previous chemical treatments or have been embedded for extended periods. However, we achieve better results than standard cleaning methods and will provide honest assessments before beginning work.
If you're not completely satisfied with our work, we will rebook another visit to re-clean the affected areas free of charge. Please do however give your carpets 3 – 4 days to settle after the wash.
Absolutely. We carry comprehensive public liability and treatment liability insurance, protecting both your property and our operatives. All our technicians are fully trained, vetted, and certified to industry standards.
We try to address emergency situations ASAP. In case of an EMERGENCY please use the WHATTSAPP button below with photos, videos attached and as mush detail as you can provide.
For planned maintenance, we typically schedule within 48-72 hours depending on your location and requirements.
We work exclusively outside business hours for most commercial clients. Evening, weekend, and bank holiday scheduling ensures your operations continue uninterrupted whilst we restore your carpets.
requirements.
Yes, we offer flexible scheduling including evenings, weekends, and bank holidays to accommodate your schedule, particularly for commercial clients requiring minimal disruption.
We use hot water extraction (steam cleaning), the method recommended by most carpet manufacturers. Our truck-mounted equipment provides superior results compared to portable units, with extraction capabilities reaching 400psi.
Typically 20-30 minutes per room, depending on the size, furniture placement, and level of soiling. We'll provide accurate time estimates during our initial assessment.
With our powerful extraction equipment, most carpets are touch-dry within 2-3 hours and completely dry within 4-6 hours, depending on ventilation and weather conditions.
Not at all. At Disinfectó the pre vacuum is part of the process we are there to carry out. We use specific industry graded vacuums to enable us to uplift and remove as much surface debris engrossed within your carpet, this process potentially improving results and reducing cleaning time.
No, unfortunately this is a service we do not provide and you will need a specialist rug cleaning company for this service.
Yes, we recommend removing breakables, small items, and personal belongings. Our technicians can work around larger furniture pieces, though moving them does allow for more thorough cleaning. At no point will our staff be expected to move large items and we do not insure against such damage.
Remove small items and breakables, clear pathways for our equipment, and inform us of any specific stains or concerns. We'll handle the rest.
Pet stain and odour removal is part of our service. We use enzymatic treatments that break down organic matter at source. Most pet-related issues can be successfully resolved, though severely contaminated areas may require multiple treatments. This is not a guarantee that the stain will be 100% removed as not all stains are fully removeable, we will though try our best.
Yes, we offer emergency water extraction and flood damage restoration services. Quick response is crucial for preventing mould growth and permanent damage, so contact us immediately.
We'll move lightweight furniture items up to 20kg. However, bed’s, sofas, tables and other such items will not be moved by our staff This is for your protection as much as ours. Further we don't move electrical equipment, antiques, or heavy items. We recommend moving breakables and valuable items before our arrival so that we can get cleaning immediately.
Yes, all our cleaning solutions are non-toxic, biodegradable, and safe for children and pets once dry. We use only British Standards approved chemicals that actually help remove allergens like dust mites.
Yes, our deep cleaning process removes dust mites, pollen, pet dander, and other allergens that regular vacuuming cannot reach, significantly improving indoor air quality, many asthmatic clients use our services regularly and always comment on the difference it makes.
Pricing is generally listed on our website for the most common property types and sizes. However, if your carpet condition is worse than expected and the extraction process as a result is going to be longer than the average, we will mention this at the beginning as costs may be affected.
We do offer a free, no-obligation quote to all our clients. If you can send us as many images and videos of the property, we will be delighted to offer furnish you with a more detailed quote.
We accept cash, all major cards, and bank transfers. Payment is expected on completion of work. Note that a 3% surcharge may apply for credit card payments.
Our maintenance agreements include scheduled cleaning, emergency response, stain protection treatments, and performance guarantees. Contracts typically reduce per-visit costs by 20-30% compared to ad-hoc services.
Most commercial carpet warranties require professional cleaning at specified intervals. Our services often extend warranty coverage whilst maintaining your manufacturer guarantees.
Most commercial carpet warranties require professional cleaning at specified intervals. Our services often extend warranty coverage whilst maintaining your manufacturer guarantees.
Clients typically see 200-300% ROI through extended carpet life, reduced replacement costs, and improved professional image. We can provide specific calculations based on your carpet value and usage patterns.
Yes, we specialise in multi-property maintenance contracts. Volume discounts, simplified billing, and consistent service standards make us the preferred choice for property managers across the Southeast.
We clean most carpet types including wool, nylon, polyester, and synthetic blends. However, we cannot clean natural fibre carpets like jute, sisal, or 100% silk, which require specialist dry cleaning methods.
For residential properties, every 12-18 months is recommended. High-traffic commercial areas may require quarterly cleaning, whilst moderate-use areas might need only bi-annual treatment.
Yes, we offer Scotchgard and other protective treatments that help repel stains and extend time between cleanings. This is particularly beneficial for light-coloured or high-traffic carpets.
sisal, or 100% silk, which require specialist dry cleaning methods.
We recommend avoiding foot traffic for the first hour after cleaning. If you must walk on damp carpets, use clean socks or shoe covers to prevent re-soiling. Simply ask us for shoe covers and we will be delighted to provide.
Wait until carpets are completely dry (typically 4-6 hours) before replacing heavy furniture. Use furniture pads or blocks to prevent indentations and staining during the drying process.
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